Cookie Policy

Cookies are small text files stored on your device when you visit a website. They are widely used to make websites function, improve user experience, and provide information to website owners.

Navochat uses cookies and similar technologies (such as web beacons, pixel tags, and local storage) to operate our platform and improve your experience.

Essential Cookies (Strictly Necessary): Required for the platform to function. These include session identifiers, authentication tokens, CSRF protection tokens, and language preferences. You cannot opt out of these.

Functional Cookies: Remember your preferences and settings, such as language, region, and display options. These enhance your experience but are not essential.

Analytics Cookies: Help us understand how visitors use our platform by collecting anonymous, aggregated data. We use this information to improve performance and usability.

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness. These are only set with your consent.

Some cookies are placed by third-party services that appear on our pages. These include:

- Analytics providers (e.g., Cloudflare Web Analytics)

- Payment processors

- Customer support widgets

We do not control third-party cookies. Please refer to the respective provider's cookie policy for details.

You can manage your cookie preferences in several ways:

- Cookie Banner: Use our cookie consent banner to accept or reject non-essential cookies

- Browser Settings: Most browsers allow you to view, manage, delete, and block cookies

- Do Not Track: We respect browser 'Do Not Track' signals where technically feasible

Blocking essential cookies may prevent you from using certain features of our platform.

Session Cookies: Deleted when you close your browser.

Persistent Cookies: Remain on your device for a specified period, typically up to 13 months. We do not set persistent cookies with a duration exceeding 13 months without your explicit consent.

EU (ePrivacy Directive & GDPR): We obtain your consent before setting non-essential cookies and provide clear information about each cookie's purpose.

US (CCPA/CPRA): We disclose cookie usage and provide opt-out mechanisms.

China (PIPL): Cookie usage complies with informed consent requirements under Chinese data protection law.

South Korea (PIPA): We notify you of cookie collection and its purpose.

Japan (APPI): Cookie handling complies with Japanese personal information guidelines.

You have the right to:

- Be informed about cookie usage before data is collected

- Give or withdraw consent at any time

- Access data collected through cookies

- Request deletion of cookie-related data

To exercise these rights, use our cookie settings or contact [email protected].

We may update this Cookie Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of significant changes through our platform.

If you have questions about our use of cookies, please contact:

- Email: [email protected]

- Data Protection Officer: [email protected]