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Sign in and switch workspaces
Sign in with an invited account and confirm that you are working in the correct workspace.
Updated 2026-07-24For: All users
One account can belong to multiple workspaces. Conversations, customers, AI configuration, and permissions are isolated by workspace.
Steps
Sign in
Enter your email and password, or use another sign-in method enabled by your administrator.
Confirm the workspace
Check the workspace name in your profile menu. If you belong to more than one, switch from the same menu.
Confirm access
Your role can differ by workspace. If a menu is missing, verify the workspace before asking an administrator to review permissions.
The correct workspace is shown and the navigation matches your role.