Manage plans, renewal, and usage

Go to Settings → Billing. Administrator access is required.

Confirm whether the plan is trialing, active, in a grace period, or disabled, and note the renewal date and renewal mode. Trials do not auto-renew.

When online payment is available, choose Subscribe or a different plan card to open checkout. With an active Stripe subscription, use Customer portal to manage the subscription.

During a trial, manual billing, or a paused state, the page shows Email or WhatsApp billing contacts. Include the workspace and account details and the plan you want to purchase or renew.

Check agent seats, concurrent AI conversations, monthly AI replies, and storage. Select Refresh to read the latest billing status and usage.

Upgrade or reduce usage when a limit is approaching; when a limit is reached, confirm that the plan is the cause. Service may continue during a grace period after expiry, while a disabled subscription makes visitor entries and the AI workbench unavailable.