NavoChatDispatch & analytics
Review My Work
Understand your current workload and recent response performance.
Updated 2026-07-24For: Agents
My Work focuses on the current agent and helps plan the day. It is not a substitute for team reporting.
Steps
Check pending work
Start with active, unread, and attention-required conversations.
Review response metrics
Interpret response performance together with conversation volume rather than in isolation.
Return to the Inbox
Open the related work and prioritize long-waiting or at-risk conversations.