NavoChatAI workspace
Design an agent reception flow
Use workflow nodes to organize decisions, retrieval, tool calls, replies, and human handoff.
Updated 2026-07-24For: AI managers
A reception flow belongs to an agent; it is not a separate rules engine. It runs only when its agent handles a request.
Steps
Open it from the agent
Open the target agent and create or edit its reception flow.
Define inputs
Confirm the conversation context and custom parameters required by the start node.
Connect capabilities
Add decisions, knowledge, tools, and reply nodes so every branch has a defined outcome.
Plan failure paths
Tool failure, insufficient knowledge, or uncertain decisions should lead to a safe response or human handoff.
Test and publish
Run to a node to inspect intermediate values, then test the full flow. Only the published version handles live traffic.